Selected Work
Designing workforce clarity across decision systems
Boston Scientific — UX strategy and design for enterprise workforce decision-making in regulated, high-stakes environments.
Direct-to-Leader Dashboard →
A decision-ready dashboard that gives leaders direct access to workforce signals — without the days-long wait for analyst support.
Workforce Planning System →
A foundational systems design effort — building shared language, process models, and alignment before any software decisions were made.
Making complex systems usable — and humane
Insight Enterprises — Conversational systems, analytics platforms, and enterprise tools across energy, higher education, and IT services.
DTE Energy · High Bill IVR →
A voice-first conversational system that reduced call center volume by 30% — by rethinking how an IVR listens before it speaks.
Applying UX principles beyond the screen
Bach & Boogie — An intergenerational music program bringing babies and seniors together through classical music and movement.
Intergenerational Music Program →
Founded, designed, and iterated a real-world experience system — where the feedback loops are immediate and the stakes are human.
Principal UX designer working at the intersection of data, systems, and human experience.
My background spans enterprise platforms, conversational interfaces, and early-stage products. I tend to get brought in when the design problem isn't yet well-defined — when teams need clarity before they need pixels.
Outside of client work, I founded Bach & Boogie — an intergenerational music program built on the same principles I use in design: clarity, care, and connection.